Before outsourcing property rental management to a third party
Snippets of the 34 questions from the white paper
Do you only do viewings within a certain time frame? How many viewings does it typically take to get a unit rented? Do they arrange open house events (and is that included in the price)?
What kind of reporting do you deliver? Do you have IT systems where we can get live access? How often do you do reporting?
How do you get notified when a new Rental Unit becomes available? How do we avoid that we accidentally "forget" a unrented rental unit? What control systems are in place?
What is your price structure? Does the Agent receive a bonus for finding a Tennant? Does the price regulate yearly?
How much marketing is included in the price? Can we generate leads as well? What are the practicalities involved with that? How do you generate leads?
Are there several Agents assigned one units? How do you train your staff? What is the Agents background for doing this job?
Do you do credit checks on potential Tenants? How do you make sure your getting good Tenants? Do you systematically registre the various reason potential tenants rejects a unit for us to use the feedback?
Have you had any clients terminate their contracts? Why? Who are your current clients today?
Where do you get text and picture materials from? How fully automated can this be made, in case we don't want any involvement? What do you do when a Rental Unit is not getting any leads or successful viewings?
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