Before choosing a web design company to make your website

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Questions to ask before choosing a web design company to make your website

155 due diligence questions.

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Top 10 questions

  1. What aspects of your project will they develop in-house vs. outsource?
  2. Can they share any testimonials or reviews of their past work?
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Process

  1. What aspects of your project will they develop in-house vs. outsource?
  2. How many revisions are included in the price?
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Background and qualifications

  1. What types of websites have they developed in the past (simple, advanced, template websites, etc.)?
  2. Can they show you some websites they have designed?
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Content Management System (CMS)

  1. What content management system(s) will be used (i.e. wordpress, vix, or something developed from the ground up for this purpose)?
  2. How user-friendly is the CMS?
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Questions to ask yourself

  1. What elements do you like and dislike on your competitor's websites?
  2. What is your yearly budget for improving the website and making revisions?
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Questions the web design company likely will ask you

  1. Do you need an internal search engine for your website?
  2. Have you registred your domain name?
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Pricing, fees and maintenance

  1. Can they work within your budget parameters?
  2. What are the most expensive parts of the website?
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Hosting

  1. Would you be able to move the website to a new hosting provider if you wanted to?
  2. What is the yearly uptime in %?
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Technology used

  1. Why have they chosen the technologies they have for building the website?

  2. Is it easy or hard to find developers to support the chosen technologies?
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Functionality

  1. Will the website be SEO optimized?
  2. Does the design of the website fit your audience?
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Negotiations

  1. Are there elements of the project that you could compromise on, that would bring the overall price down?
  2. Will you own the intellectual property rights?
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Other questions

  1. How do they manage website security?

  2. Will the website be GDPR compliant (if applicable)?
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