Before investing in a bus tour operator company

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Questions to ask before investing in a bus tour operator company

77 due diligence questions.

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Top 10 questions

  1. What is the incentive for going with this company instead of just going on your own?
  2. Has their management been under scrutiny by the media or government?
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Company

  1. Do they use travel management software?
  2. Does the company have all the necessary permits to operate in the areas/countries they do?
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Busses

  1. How many languages do their drives communicate in?
  2. Are their tours kid-friendly/handicap-accessible etc?
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Management

  1. Does the current management have any experience in the travel industry prior to this?
  2. Does anyone in the management have contacts that could help expand the business?
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Financials

  1. How much profit do they make on a paying customer?
  2. Would there be ways to improve the value per customer?
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Destinations

  1. Are their tours tailored to beginners, experts or, in-betweeners?

  2. What activities do they offer on provided destinations?
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Competition

  1. What differentiates their company from competitors?
  2. How does their customer service compare to competitors?
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Other questions

  1. What system do they use to track their busses?
  2. Is the company active in the local tourism community?
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