Before investing in a VoIP phone company

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Questions to ask before investing in a VoIP phone company

80 due diligence questions.

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Top 10 questions

  1. Does the company offer training in their software/equipment to new buyers?
  2. How scalable is their service?
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General

  1. How many phones do they allow per plan?
  2. Are their services distributed geographically?
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Financial

  1. Do they pay any taxes/fees related to their services?

  2. If the company were to expand what would it cost to expand the phone service accordingly?
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Security

  1. Have they had any previous network alerts?
  2. What protocols do they use and how vulnerable would they be to an outside attack?
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Services

  1. Do they have a mobile VoIP solution?
  2. What technology is required for the service to work optimally?
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